Asia Pacific and Oceania. Return to the document you were trying to print when the issue occurred. Please return to the product information page and verify the numbers provided or try again later. Wipe the rubber paper-feed rollers with a lint-free cloth lightly moistened with distilled or bottled water. For photo paper, always load the rougher side of the paper facing up. Javascript is disabled in this browser.

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Select from the products you own. Reload the paper Open the front cover.

Upgradeable from four-ink to six-ink printing option with purchase of an HP photo 58 ink cartridge. Europe, Middle East, Africa. How does HP install software and gather data? From the Dskjet is drop-down list, select the paper type that matches the paper in the product.

HP Deskjet Printer series Choose a different product series. If the issue is resolved, there is no need to continue troubleshooting. Print quality and resolution Black TrueType text resolution depending priter paper type Print mode.

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Supported paper and paper sizes Paper type.

HP Customer Support – Software and Driver Downloads

With the product turned ondisconnect the power cord from the rear of the product. Service the printer If the product printed a self-test report with plain white paper, the printer is functional and does not need to be serviced.

HP Download and Install Assistant. Sorry this didn’t help. Open download list Supported envelopes and envelope sizes Envelope type. Is my Windows version bit or bit?

Printer Specifications for HP Deskjet Color Inkjet Printer Series | HP® Customer Support

The Virtual Agent is currently unavailable. If the self-test report prints when slowly pushing the paper farther intry printing the original document again. The list lrinter recommended drivers for your product has not changed since the last time you visited this page. You must exit the Properties dialog box to apply your changes. Open the front cover. Reload paper that has been in the photo tray for a time. Perform a reset Prjnter, restarting the product can clear a paper feed issue.

HP Deskjet 3840 Printer series User Guides

Letter, Legal, and Executive paper. Supported transparencies Transparency type. Warranty withdrawn refurbished product: Hi aukamp1, The downloadable version of the Windows 7 driver is not available from HP website. Tell me what you’re looking for and I can help find solutions.

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The problem is probably related to the paper that you were trying to print on, or possibly a connectivity problem. Did this solve your problem?

HP Deskjet Printer series – Driver Downloads | HP® Customer Support

Wipe the rubber paper-feed rollers with a lint-free cloth lightly moistened with distilled or bottled water. This page requires Javascript.

Follow this guide to install driver using Windows 7 driver update: For the purposes of these troubleshooting steps, use only 10 to 25 sheets of plain white, unused paper.

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